DOMESTIC SHIPPING POLICY: DELIVERY AND RETURNS
SHIPPING & DELIVERY
Our domestic orders are shipped using Shiprocket-Blue Dart/ Delhivery / Ekart and India Speed Post depending on the connectivity of pin codes. You will receive a tracking id on email or sms from either of our delivery partners with the tracking id.
Delivery Timeline: 10-12 Business days
Shipping is free for all prepaid orders above INR 400 below which there is a flat shipping charge of INR 100 is applicable.
RETURNS + EXCHANGES
No returns or exchanges.
If you received a damaged or wrong product, kindly reach out to us via email on firstname.lastname@example.org or WhatsApp on 9021110900 within 72 hours of receiving the order.
Our team will respond within 24-48 hours to help you out.
MISSING PACKAGES & FALSE DELIVERY DISPUTES
If your order has been lost in transit or your tracking says it was delivered but you did not receive it, please email us within 48 hours of the package marked as delivered. We will raise a delivery dispute with out logistics partner.
You can whatsapp us on 9021110909 or email us on email@example.com with subject line as ‘LOST/FAKE delivery mark’
Requests received for delivery disputes after 48hours will be accepted as we are dependent on the logistics partner’s terms and conditions for the same.
A ticket will be issued with the shipping partner to get proof of delivery and further look into the matter. We are fully dependent on the conclusion received by the shipping partner and will keep you in loop with the same.
We will do our best to find a resolution but will not be held responsible monetarily for lost or stolen packages.
No replacements or refunds will be issued in case of denied disputes.